Policy on delivery

To safeguard customers' interests while purchasing preferred items on Tafafood.com, we'd like to provide you with the following thorough shipping policy.

A. DELIVERY

1. Area of estimated delivery and receiving time

Area	Delivery time (except Sunday, public holidays)
Ho Chi Minh City	1 - 3 days
Southern region	3 - 5 days
Central region	3 - 5 days
Northern area	5 - 7 days

When your order is officially verified, the delivery time begins.

2. List of provinces in the region

Ho Chi Minh City - inner city	Districts 1, 2, 3, 4, 5, 6, 7, 8, 10, 11, Tan Binh, Tan Phu, Phu Nhuan, Binh Thanh, Go Vap.
Ho Chi Minh - suburbs	District 9, 12, Thu Duc, Binh Tan, Hoc Mon, Binh Chanh, Nha Be, Cu Chi, Can Gio.
Southern region	An Giang, Binh Duong, Binh Phuoc, Ba Ria - Vung Tau, Bac Lieu, Ben Tre, Ca Mau, Can Tho, Dong Nai, Dong Thap, Hau Giang, Kien Giang, Long An, Soc Trang, Tay Ninh, Tien Giang , Tra Vinh, Vinh Long.
Central region	Da Nang, Dak Lak, Dak Nong, Binh Dinh, Gia Lai, Phu Yen, Quang Nam, Quang Ngai, Khanh Hoa, Ninh Thuan, Binh Thuan, Lam Dong.
Northern area	Hai Phong, Bac Ninh, Bac Kan, Bac Giang, Dien Bien, Cao Bang, Ha Giang, Ha Nam, Ha Tinh, Hai Duong, Hoa Binh, Hung Yen, Lao Cai, Lang Son, Lai Chau, Nam Dinh, Nghe An , Ninh Binh, Phu Tho, Quang Ninh, Son La, Thai Nguyen, Thai Binh, Thanh Hoa, Tuyen Quang, Vinh Phuc, Yen Bai.

3. Shipping costs vary by location.

Area	Shipping fee (VND)
Ho Chi Minh City - inner city	16,500
Ho Chi Minh - suburbs	22,000
Southern region	26,000
Central region	26,000
Northern area	26,000

B. DELIVERY DETAILS

1. Will I be alerted prior to delivery?

Before delivery, TAFA's shipping partner will contact you.

2. Can I possibly arrange a delivery time?

For the greatest assistance, please contact our customer care department.

3. Will TAFA tell me if the delivery fails?

We will notify you if your order has not been delivered successfully for the first time.